Broken surgical microscope?
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Prescott’s Surgical Microscopes is dedicated to providing the best service possible over the life of a surgical microscope. We cover all equipment – from new models, including the Zeiss Artevo 800 and Leica ProVeo 8, to older equipment that many OEM’s have deemed obsolete.
We offer microscope repair, preventative maintenance & optical cleaning, service contracts, and customer service with an industry-best response time.
I have been dealing with Prescott’s for a while now & they have been excellent to Pennsylvania Hospital. Communication between myself & the service techs are exceptional & service is fast & efficient. I have never had a bad experience in all the years I have working with them. Our microscopes, especially our Pentero which takes a beaten from our OR staff, is always in great condition & well-kept. Thank you guys for your great service & attention you provide to our hospital. Keep up the awesome job!!
Debbie Reitano
Senior Service Coordinator
Pennsylvania Hospital
Clinical Engineering Department
Prescott’s Pentero specialist Jeremy Stalvey was introduced to CHI Clinical Engineering’s David Allen in November of 2018 and was able to resolve several Zeiss Pentero issues on site, minimizing Memorial Health System’s equipment downtime versus the OEM and offered significant cost savings as well. He demonstrated proficiency in the software and hardware of the Pentero system, accessing all service menus and repairing all issues.
David Allen
Lead BMET
CHI Memorial
I feel compelled to write to you because of the high level of customer service that I have received as a new client. I am an ophthalmologist in Enfield, CT practicing at a surgery center across the street from my office. The surgery center is currently owned by a local hospital which is suffering financial hardship. I am the main operating ophthalmologist and responsible for approximately half of the surgical volume at the facility.
In early July, the main microscope used for cataract surgery went out of service. The hospital was unable to pay for a new microscope and did not want to enter into a lease agreement. I contact Prescott’s Microscopes and found them a pleasure to deal with. After a complimentary evaluation, they assured me that the current microscope could be fixed to a satisfactory level for cataract surgery. They were correct.
It is rare in this day and age to find a level of dedication and customer service that this company clearly offers. I would recommend them without reservation to any institution that had microscope needs.
Kimberly A. Lucey, M.D.
KAL/cad
I am writing to recommend Lance Ledet and his company Prescott’s, Inc. as a service provider for surgical and clinical microscopes. His company has assisted us in repairing several of our Zeiss floor microscopes. They provide service in a timely and capable manner. I have no doubt they will continue to provide quality service in the future.
Edward Au
Biomedical Technician I, GE Healthcare
Ochsner Medical Center